KCOM packages that they offer for people on a low income.


Please click this link to the KCOM packages that they offer for people on a low income.

Flex Packages If you receive financial support, our Flex Packages are a simple, low cost way to help you stay in touch with the people important to you. Our Flex Packages are only available to customers who pass the following criteria:

  • Income Support

  • Pension Credit

  • Job Seekers Allowance

  • Housing Benefit

  • Personal Independence Payment

  • Attendance Allowance

  • Universal Credit, with zero earnings*

  • Care Home residents and Lifeline customers who are referred to us via Social Services

  • Care Leavers supported by Children's Support

  • Individuals on the Government’s Coronavirus (COVID-19) Shielded Patients List until such time as Coronavirus no longer requires these individuals to practice social shielding

  • Employment and Support Allowance (EAS) (Income related)

*This means the person claiming the Universal Credit doesn't receive any earnings from employment or self-employment during their Universal Credit assessment period. Anyone applying must provide us with proof of eligibility with their application. The person eligible (as above) must also be the person whose name is on the bill.

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